About

FAQ

• Where is the store based?

  Evesham Township, NJ

• COVID-19 SHIPPING DELAYS FOR LIMITED EDITION PRINTS

  Due to the way I produce my limited edition prints, the slowdown of the mail system in the USA is impacting my processing time. Prints are taking around two weeks to reach me before I am able to sign them and ship them to the customer.

  I apologize for this delay and thank you for your patience.

• Do you accept orders placed outside of the US?

  Yes! However, the buyer is responsible for any customs or duties. Sorry! :(

• How long will it take to receive my order?

  Open edition prints will be shipped within 3 business days of placing your order.

  Original works will be shipped within 3 to 5 business days of placing your order.

  Limited edition prints may take up to 5-10 business days before being shipped as my printer needs to send them to me first so I can sign and number them before shipping them to you. Rush shipping is not available for limited edition prints.

  Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  All orders within the US will include tracking, and tracking will also be available whenever possible for international orders.

• Is my purchase insured?

  Insurance is included for all orders in the US and Canada.

  Some international destinations do not offer insurance, or adding insurance is prohibitively expensive on things like prints, so it is not automatically included on international orders. If you are international and would like to purchase insurance, contact me and we will work it out.

• Do you accept commissions?

  I cannot take any new commissions until summer 2019. If you are interested in commissioning me, please wait until then to email me about it. thanks for your understanding!

• Can I use your artwork for my project?

  Maybe, and only if you pay for the rights.

  If you want to use my artwork for any kind of commercial or promotional use, you need to license it from me.

  Not all of my work is available for license: some of it belongs to other people, and some of it is part of my own IP, so I do not permit it to be used to promote or depict other people's ideas, stories, or characters. You can go to my website to see a filtered list of work available for license:

  http://navate.com/portfolio?category=available+for+licensing

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.